Shipping policy
Shipping Policy:
Thank you for choosing Forged On Main! This Shipping Policy outlines important information regarding the shipping and delivery of your orders placed on our website.
-
Processing Time: We strive to process and prepare your order for shipment as quickly as possible. Please allow 5 business days for us to verify, package, and dispatch your items. Processing time may vary depending on the specific product and its availability.
-
Shipping Methods and Delivery: We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that the estimated delivery times are provided by the shipping carriers and are subject to their policies and operations.
-
Shipping Locations: We currently offer shipping within the US. If your desired shipping location is not available during checkout, please contact our customer support for further assistance.
-
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order. The shipping costs will be displayed during the checkout process before you finalize your purchase.
-
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
-
Customs and Duties: Please note that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These additional charges, if applicable, are the responsibility of the customer and may be collected upon delivery. We recommend contacting your local customs office for more information regarding customs policies and potential fees.
-
Shipping Issues and Delays: While we make every effort to ensure a smooth and timely delivery, please understand that shipping issues and delays may occasionally occur due to unforeseen circumstances beyond our control. If you encounter any issues or experience significant delays with your shipment, please contact our customer support, and we will assist you in resolving the matter to the best of our ability.
If you have any further questions or need assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help!